Where are Shredknot's made?
Every single Shredknot is made by hand in Connecticut using high quality 550lb paracord and high quality steel carabiners, clasps and keyrings.
How long does each one take to make and ship?
In most cases your order will ship out within 3-5 business days (or less depending on current workflow) and once shipped it should arrive within a few days although that's dependent on the courier, I have no control over that. International orders can take a few weeks to arrive. There may be some extra time added as well if I'm waiting on a shipment of paracord, carabiners, keyrings, etc. However that's pretty uncommon.
Is there a warranty?
Absolutely! We pride ourselves on offering a high-quality, duty-grade product. If through normal use something happens to your Shredknot, simply send us an e-mail and we'll get you setup with a new one. However, if yours breaks due to inappropriate use or force it will not be replaceable. If your Shredknot is one of the Limited runs, we may need to have you ship the bead back to create a new one. If your Shredknot is lost or stolen we'll try our best to help you out however this typically wouldn't be covered under the warranty.
Can I cancel my order?
You can. However, once tracking is provided for your order that means the item is completed and it's packaged up and ready to go. At that point your order cannot be cancelled.
Can I return my purchase?
Unfortunately no you cannot. If your item is defective or damaged we can replace it with the same item however we do not accept returns. If you have any issue with your order please reach out to us on Insragram @shr3d_stuff (primary) or send us an e-mail at [email protected] and we'll see what we can do.
Can I get sponsored?
Maybe! We are looking for a few team riders however that's still a program that is in it's infancy. If you think you might be a good fit for Team Shredknot, shoot us a message on Instagram (@shr3d_stuff) and we'll see what happens.
Can I have a custom Shredknot made?
Essentially every Shredknot (outside of Limited Editions) are custom. However lately we've been getting requests for custom 3-color Shredknots. If this is something you're interested in message us on Instagram to talkabout your options and pricing.
Do you wholesale?
Absolutely! If you're a retailer and you're interested in stocking Shredknot's feel free to reach out on Instagram or fill out the Contact form and we can discuss numbers and all that jazz.